Responsible Gaming Guidelines at solt baji
solt baji puts a range of practical controls in your hands to help keep gaming within the bounds of entertainment. Set your own limits, recognise the warning signs, and seek help when you need it.
Why Gaming Needs to Stay Controlled
Online gaming and betting is a familiar form of entertainment for many people. But when it crosses from entertainment into habit or addiction, it can have serious effects on personal, family, and financial life. solt baji believes every player's experience should be enjoyable, controlled, and mindful.
That is why we want responsible gaming to go beyond policy — and be put into practice through real tools and support. Our Terms and Conditions set out in detail the circumstances under which an account may be suspended or closed, and the boundaries of platform use.
Remember: betting or casino gaming is not a source of income. Before every decision, ask yourself — are you playing for entertainment, or trying to recover losses?
Self-Control Tools
solt baji gives you several practical features to manage your own gaming experience. They are easy to use and can be activated at any time from your account settings.
Set a Deposit Limit
Set your own maximum daily, weekly, or monthly deposit amount. Reducing a limit takes effect immediately; increasing a limit is subject to a waiting period.
Session Time Limit
Set an automatic warning or logout after a fixed amount of time. This option is effective at reducing the risk of playing for long stretches at a time.
Loss Limit
Once you have lost a set amount, your account will automatically close for the rest of that day. This helps avoid large losses and keeps your finances in check.
Cooling-Off Period
Put your account on a temporary break for a few days or weeks. During this time it will not be possible to log in or place bets.
Self-Exclusion
Request to close your account for anywhere from 6 months to 5 years, or permanently. No promotional communications will be sent during a self-exclusion period.
Contact the Support Team
Speak directly with our support team via 24/7 live chat to activate any of these tools or to get advice.
Recognise the Warning Signs
Problematic gaming habits develop gradually. If you notice any of the signs below in yourself or someone close to you, it is important to take the matter seriously.
- Repeatedly placing larger bets to try to win back lost money — often called "chasing losses".
- Repeatedly failing to stop playing despite trying to, or feeling restless after stopping.
- Hiding gaming activity from family or friends, or lying to them about it.
- Neglecting other responsibilities — work, studies, family time — in favour of gaming.
- Taking on debt or spending savings to fund gaming.
- Feeling mentally uncomfortable, irritable, or anxious when not gaming.
- Needing to bet larger and larger amounts to get the same enjoyment as before — this is a clear sign of addiction.
These signs are nothing to be ashamed of — recognising them takes courage. You will find answers to more questions about responsible gaming in our FAQ section.
Where to Find Help
If you feel there is a problem, do not face it alone — reach out to someone you trust or seek professional support. Below are several ways to get help.
solt baji Live Chat Support
Our support team is available 24 hours a day, 7 days a week, in both Bengali and English. Submit requests for self-exclusion, limit setting, or account closure directly through live chat.
Contact by Email
Reach our responsible gaming team by email if you prefer to communicate in writing with full privacy. You will find the email address on your account settings page.
Family and Loved Ones
Talk to a trusted family member or close friend. They can help monitor your progress and offer encouragement when needed.
Professional Counselling
Seek advice from a mental health professional or counsellor in Bangladesh. A therapist or psychologist specialising in addiction can provide effective support for this issue.
Support Groups
Connect with others on the path to recovery. Look for online and in-person support groups in Bangladesh where you can share experiences.
Self-Assessment
Review your gaming habits regularly. Once a month, analyse your spending, time, and mental state — this builds awareness and helps you catch problems early.
The Key Points of Responsible Gaming
Keeping the following guidelines in mind will help gaming remain a safe and enjoyable experience.
Only spend what you can afford
Never put money into betting or casino games that you cannot afford to lose. Money set aside for rent, food, or your children's education should never be used for gaming.
Set a budget and stick to it
Decide in advance how much you will spend on gaming each month and never exceed that amount — even if winning seems likely.
Manage your time
Do not play for long stretches at a time. Take regular breaks, spend time with family, and give priority to other hobbies and responsibilities.
Do not bet on impulse
Avoid placing bets when you are angry, frustrated, lonely, or have been drinking. Decisions made under emotional pressure are often harmful.
Accept your losses
Avoid the trap of betting more to try to recover lost money. This mindset is the cause of most serious financial losses.
Protect minors
No one under 21 may ever use solt baji. Keep your device and login details secure and make sure children cannot gain access.
Your Information Is Protected
When you make a responsible gaming request — setting a limit, a cooling-off period, or self-exclusion — your information is handled with complete confidentiality. Our Privacy Policy sets out in detail how your personal information is collected, stored, and used.
We never use information about your responsible gaming actions for commercial purposes. This information is used solely to ensure your safety. If you ever want to know more about how we store your data, contact the support team.